Privacy Policy
INTRODUCTION
QAX Tech Private Limited (“Qpay,” “we,” “our,” or “us”) values the importance of protecting personal information and provides this Privacy Policy to outline how we collect, use, share, and protect your information when you use our services. This Privacy Policy applies to the use of our website, located at https://queepay.com, and all related sites, sub-domains, applications, and services provided by us.
The terms “WE,” “OUR,” and “US” refer to Qpay by QAX Tech Private Limited. The terms “YOU” and “YOUR” refer to you as a user of our site and services. “PERSONAL INFORMATION” means information that identifies or can be used to identify you, such as your name, email address, phone number, and other contact details. By using our site and services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you disagree with these terms, please do not use our services.
Our Terms and Conditions are available on a separate page and should be considered part of this Privacy Policy. In case of any conflict between the Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail.
WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy explains how we handle Personal Information that we collect when you use our services. This policy does not apply to companies that we do not own or control or to individuals we do not employ or manage.
We do not knowingly collect Personal Information from children under 13. If you are under 13, please do not register for our services or provide any Personal Information. If we learn we have collected Personal Information from a child under 13 without parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at info@queepay.com.
WHAT PERSONAL INFORMATION DO WE COLLECT AND/OR ACCESS?
We collect various types of information, including but not limited to:
Name, user ID, and password
Email address
Location and contact information
Financial information, such as bank account details and KYC documents
Device information, including location data
Information about your transactions and usage of our services
Customer information you collect, such as email addresses and phone numbers
Media files you upload, such as images and videos
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your Personal Information for purposes including, but not limited to:
Providing and improving our services
Personalizing your experience
Communicating with you
Fulfilling legal and regulatory requirements
Protecting against fraud and abuse
We may use automated means to analyze your interactions with our services and gather information for fraud detection and security.
WILL QPAY SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?
We do not sell your Personal Information in personally identifiable form to anyone. We may share your Personal Information with third parties as necessary to provide our services, comply with legal obligations, and protect our rights. These third parties may include:
Payment processors, financial institutions, and service providers
Government bodies and regulatory agencies
Marketing and business development partners
IS MY PERSONAL INFORMATION SECURE?
Your account is protected by a password. We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
COOKIES
Our website uses cookies to improve user experience. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can disable cookies through your browser settings, but some features of our website may not function properly.
COMMENTS
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://queepay.com/privacy-policy/. After approval, your profile picture is visible with your comment.
MEDIA
If you upload images to our website, avoid including location data (EXIF GPS) in the images. Visitors can download and extract location data from images on the site.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.
YOUR RIGHTS
This Privacy Policy may be updated from time to time without prior notice. Please review this policy periodically. Your continued use of our services after any changes signifies your acceptance of the updated terms.
CHANGES TO THIS PRIVACY POLICY
You have the right to access, update, and delete your Personal Information. You may also request an exported file of the data we hold about you. If you wish to withdraw your consent to use your Personal Information, you may contact us at info@queepay.com.
LEGAL ASPECTS
The use of our site is governed by the laws of India. By using our site, you agree that any legal proceedings related to your use may be brought exclusively in the competent courts of India.
GRIEVANCE OFFICER
For concerns or complaints regarding our privacy practices, please contact our Grievance Officer:
Grievance Officer: Ram
Email Address: ram@queepay.com
Address: H- 28, Ponvizha Nagar, Tirunelveli-627007